Shipping Policy

At MYLU Jewelry, we are committed to delivering your pieces with care, elegance, and efficiency. Every order is thoughtfully packaged to ensure a beautiful experience from the moment it arrives.

---

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Please note:

• Orders are not processed on weekends or holidays

• During launches, holidays, or promotional periods, processing times may be slightly extended

Once your order has shipped, you will receive a confirmation email with tracking information.

---

Domestic Shipping

We currently ship within the United States.

Estimated delivery times:

• Standard Shipping: 3–7 business days
  

Shipping times are estimates and may vary depending on the carrier and destination.

---

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor your delivery status.

Please allow up to 24 hours for tracking information to update.

---

Lost or Stolen Packages

MYLU Jewelry is not responsible for lost, stolen, delayed, or damaged packages once they have been marked as delivered by the shipping carrier.

If your package is lost in transit, please contact the shipping carrier directly to file a claim.

---

Incorrect Shipping Information

Please ensure that your shipping address is entered correctly at checkout.

MYLU Jewelry is not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error in your shipping information, please contact us immediately at mylujewelry@outlook.com before your order is shipped.

---

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and item so we can assist you promptly.

---

Contact Us

For any shipping questions or concerns, please contact us at:

mylujewelry@outlook.com
www.mylujewelry.com

Thank you for choosing MYLU Jewelry — timeless pieces designed to elevate your everyday elegance.